Bradford, Leeds and surrounding areas Mon–Fri 09:00–16:00
enquiries@lilieshomecare.co.uk 01274 689944
Our Story

Born from love.
Built on respect.

A family-run domiciliary care company, founded in 2017 in memory of Diane's late mother. This is the full story.

Lilie — the late mother Lilies Home Care is named after
Lilie In loving memory
The beginning

A business named
after a mother.

Lilies Home Care was founded in 2017, born out of personal experience and a commitment to the kind of high-quality care we'd want for our own family — particularly around dementia and end-of-life care.

We're a family-run business in every sense. Diane and Charlotte founded Lilies in memory of Diane's late mother. Charlotte is our Registered Manager. Many of our team have worked together for years, and that continuity flows straight through to the people we look after.

We have always been big believers in helping others — treating everyone with the respect they deserve. Every relationship we build, with clients and their families, starts there.

Lilies Home Care's values, behaviours, decisions and processes are open to scrutiny as we develop safe and effective evidence-based practice. Good governance means we recognise our accountability, act on lessons learned, and are honest and open in seeking the best possible outcomes for the people we care for.

Diane & Charlotte Gledhill
Three generations · One family
— Our team

Carers who are backed up
and built up.

Our carers are central to the quality of care we provide. We invest in training, development and ongoing support so our team feel confident, valued and able to carry out their roles to a high standard.

Well-supported carers are better placed to deliver the compassionate, reliable care our clients deserve — and that's the bar we hold ourselves to.

— Our clients

People we get to know,
not just visit.

We take time to get to know our clients, their routines, preferences and the people who matter to them. Building strong relationships helps us provide care that feels personal, consistent and respectful.

Regular communication with clients, families and other professionals is part of how we work — so that care remains responsive as needs change.

Our Promise

Six things we promise,
every single visit.

The most important thing to us is simple: we care. Everything else follows from that.

— 01

Uncompromising standards

We promise to be uncompromising on our high standards. Always.

— 02

Safe working practices

We promise to ensure the most appropriate and safest working practices on every visit.

— 03

Tailored to you

We promise to provide a service that is specific to the needs of each individual client.

— 04

Fair pricing

We promise to maintain an affordable and competitive pricing structure.

— 05

Independence first

We promise to maintain and promote our clients' independence, every single day.

— 06

Dignity & respect

We promise to assist and encourage our clients in everyday activities to support their wellbeing and independence.

The people behind Lilies

A mother & daughter,
and the team they built.

Family-run, family-led. Diane and Charlotte sign off on every care plan, every form, and every promise we make.

Diane Gledhill

Diane Gledhill

Founder · Office Manager

Diane founded Lilies in 2017, naming the company after her late mother. She runs the office and is the heart of everything we do.

Charlotte Gledhill

Charlotte Gledhill

Founder · Registered Manager

Charlotte is our CQC Registered Manager and operational lead. She personally approves every care plan, document and recruitment decision.

Ready to have a chat?

Whether you're researching for a loved one, or thinking about care for yourself — we'll happily talk it through with you.

Call 01274 689944 Request a callback
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