Bradford · Keighley · Shipley Mon–Fri 09:00–17:00 · 24/7 on-call
enquiries@lilieshomecare.co.uk 01274 689944
Family-Run Domiciliary Care · Est. 2017

Care that feels
like family.

Lilies Home Care helps people stay independent in the place they love most — their own home. 24 hours a day, 7 days a week, 365 days a year.

Call 01274 689944 → Arrange care / request a callback
Open now — Mon–Fri 09:00–17:00 · Out of hours: 24/7 on-call
"
Lilies Home Care is named after my late mother. Everything we do is built on what she taught me about dignity, respect, and family.
Diane Gledhill, Founder
Diane Gledhill
Founder & Office Manager
Regulated by
CQC
Caring since
2017
Coverage
365 days / yr
Quality framework
Bettal

Inspected and rated by the Care Quality Commission.

Our latest rating is shown live from the CQC. View our full inspection report →

The people behind Lilies

A mother & daughter,
and the team they built.

When you call, this is who you'll speak to. Family-run, family-led.

Diane Gledhill

Diane Gledhill

Founder · Office Manager

Diane founded Lilies in 2017, naming the company after her late mother. She runs the office and is the heart of everything we do.

Charlotte Gledhill

Charlotte Gledhill

Registered Manager

Charlotte is our CQC Registered Manager and operational lead. She personally approves every care plan, document and recruitment decision.

Lilie — the late mother Lilies Home Care is named after
Lilie In loving memory
Our Story

Born from love.
Built on respect.

Lilies Home Care was founded in 2017 in memory of Diane's late mother. We're a family-run business in every sense — Diane as Office Manager, her daughter Charlotte as our CQC Registered Manager, and a team that has worked together for years.

We have always been big believers in earning respect — never demanding it. Every relationship we build, with clients and their families, starts there.

Read our full story → or call 01274 689944
What happens when you get in touch

No scripts.
No pressure. Just a chat.

Most people who call us have never arranged home care before. Here's exactly what to expect — no surprises.

— 01

You get in touch

By phone, callback request, or email. You'll speak to Charlotte or Diane directly — not a call centre.

— 02

A relaxed chat

We listen. We answer questions. We talk through what you or your loved one needs. No commitment to anything.

— 03

A home visit

If it feels like we're a good fit, we visit you at home. Charlotte carries out a full assessment together with you and your family.

— 04

A care plan built for you

We build a plan around the person, not the diagnosis. Reviewed every 3 months. You stay in control throughout.

Get in touch

Arrange care or request a callback.

Call for urgent support, or send a short enquiry and Charlotte or Diane will come back to you personally.

Call us

The fastest route if care is needed urgently, or if you would rather talk things through.

01274 689944
Mon–Fri 09:00–17:00 · 24/7 on-call

Request a care call back

Tell us what support is needed and the best time to call. We will get the right person to follow up.

For urgent enquiries, please call 01274 689944. We will only use these details to respond to your care enquiry.

Thank you. A member of the Lilies Home Care team will contact you shortly. For urgent enquiries, please call 01274 689944.

No call centre. No sales script. Just Charlotte or Diane on the other end.

Outside office hours, calls divert to our on-call service — staffed by our own team, who know our clients and current bookings. You won't reach a stranger.

What we offer

From a 30-minute call
to round-the-clock support.

Three things you might want to dig into. Or pick up the phone and we'll explain it ourselves.

Our services

Personal care, medication support, domestic help, sitting, and full 24-hour care — tailored to the person, not a template.

See all services →

How care is planned

Every care plan is built around the individual. Risk-assessed by a qualified person. Reviewed every 3 months. You sign off on everything.

How it works →

Our promise to you

Six things we promise on every visit — uncompromising standards, working practices, tailored service, and unwavering respect.

Our promise →
Call now Enquire